Support • Help
FAQ — Frequently Asked Questions
Everything about website creation, SEO Rescue, ULTRA SEO, maintenance and content. Timelines, pricing, technical, security, and what it takes to win locally.
General
Still stuck?Which service should I start with if I have nothing? +
The Express Creation Pack (premium site + ready local SEO) to go from naming to your first client in 30–45 days.
And if I already have a site but few leads? +
SEO Rescue: technical + content audit, speed/indexing fixes, GBP/Map Pack optimization and lead tracking.
Do you work remotely or on site? +
100% remote with secure access (staging if needed). Weekly or bi-weekly virtual meetings.
Business Creation
View serviceWhat deliverables are included? +
Light identity, mockups, fast site (Core Web Vitals), service pages + FAQ, GBP/NAP/reviews, conversion tracking.
Are hosting & domain included? +
We recommend and configure. Hosting/domain fees remain in your name for full ownership.
Can you write the content? +
Yes, via Content & Branding: angle, messaging, proof, FAQ and local conversion-focused pages.
SEO Rescue
View serviceWhen will I see results? +
Quick wins from week 1–2 (speed/indexing). Content/Map Pack: 30–90 days depending on competition and history.
What are the key steps? +
Audit → technical fixes → content overhaul → GBP/NAP/reviews optimization → lead dashboards.
Do you work directly in my CMS? +
Yes, via secure access and change log (staging if desired, systematic backups).
ULTRA SEO (Cities + Services)
View serviceWhat is ULTRA SEO? +
A network of city + service pages to capture all local/near-local demand, with schemas and internal linking.
How many pages are needed? +
By cluster (1 service x 5–15 cities) depending on search volume & business priorities. Iterative rollout.
Is it compatible with Google Ads? +
Yes. Organic SEO is a long-term asset; ads accelerate learning and conversions.
Maintenance & Performance
View serviceWhat do your plans cover? +
Core/plugin/theme updates, security, backups, monitoring, and ongoing optimization of Core Web Vitals.
What happens in case of an incident? +
Restoration from backup, diagnostics, fixes, recap report with preventive measures.
Can you manage content over time? +
Yes (optional). Updates to key pages, new FAQs, case studies, and CRO improvements.
Content & Branding
View serviceHow do you define the angle and promise? +
Short workshop: differentiators, objections, proof. Outcome: clear positioning and priority messaging.
Do you create local pages? +
Yes: local landing pages with proof, FAQs, testimonials, and contextual CTAs.
What about tone & accessibility? +
Simple and inclusive copy, readable, high contrast, with proper semantic markup.
Process & Timelines
What are your usual timelines? +
Creation: 30–45 days. Rescue: 4–6 weeks/phase. ULTRA SEO: iterative by clusters. Maintenance: ongoing.
How do we collaborate day to day? +
Dedicated channel + weekly touchpoints. 30/60/90 roadmap, tracked deliverables, shared metrics.
What do you provide in reporting? +
Dashboards (traffic, rankings, calls/forms), actionable insights, and data-driven decisions.
Technical & Security
Do you meet Core Web Vitals? +
Yes: load performance, interactivity and visual stability are KPIs monitored continuously.
How are accesses managed? +
Principle of least privilege, encrypted sharing, revocation at end of contract, and action logs.
GDPR/Privacy? +
Minimal collection, explicit consent, secure storage and transparent use of data.
Pricing & Billing
How does your pricing work? +
Clear packages per service + options. Fast quote after a brief (situation, priorities, timeline).
Do you offer installment payments? +
Yes. Installments by milestones/deliverables or monthly for recurring plans.
Are there hidden fees? +
No. Hosting, domains, third-party tools are in your name and clearly stated in the quote.
Still have a question?
Let’s talk about your project — we reply within 24h.